General terms & conditions

GENERAL TERMS & CONDITIONS FOR SALES, DELIVERIES AND PAYMENTS

Goods for private individuals

1. Besides special terms and conditions, specified on the front side of the invoice or the purchase order and signed in confirmation of the client’s agreement, only the terms and conditions stated below shall apply, exclusively of all other terms.

2. The specifications and quotations are based on the current applicable value of salaries, equipment and services. Should there be any changes in these prices outside the control of the contractor, the latter reserves the right to adapt the prices in a proportionate manner. The client has the right to terminate the agreement within eight days following the receipt of the notice of price change.
Quotations remain valid for 30 (thirty) days and can only be amended unilaterally until approved by the buyer. Prices shall always be stated excluding VAT. Following the client’s approval, the seller shall confirm the agreement in writing. The agreement can only be modified by the buyer provided there is a written agreement between the seller and the client. Notwithstanding the aforementioned principal, the contractor shall be able to change the prices unilaterally according to the substantial changes of the raw material prices or other costs regarding the implementation of the works.

3. The delivery and/or implementation periods shall only be provided by way of information and are therefore non-binding unless previously agreed between parties. Delays in execution shall never incur a penalty, compensation or dissolution of the agreement.

The seller shall do everything reasonable within their power to deliver the goods within the period stated in the agreement. The client acknowledges that the predetermined period is indicative. Unless indicated otherwise in the written agreement, a delay in the delivery shall not result in the termination of the agreement or in compensation. Should the seller expect a delay in the delivery of the goods, the buyer shall immediately be informed. The seller shall then come to an agreement with the client with regard to the appropriate measures. The planned implementation and delivery period shall be postponed or extended due to frost, bad weather and supply difficulties.

Regardless of events which occur outside the control of either party, that are unforeseeable and not caused by negligence or intentional fault or an infringement of the law, the party concerned is obliged to fulfil their contractual obligations.

4. Complaints regarding the conformity of the visible defects with regard to the work performed and the equipment delivered shall be submitted in registered mail, within eight days following the termination of the works for both the delivery of equipment and in any case for the commissioning respectively.

5. Any objection regarding an invoice shall be sent in writing within 30 days following the invoice date. The invoice date and number must be stated on the invoice. Invoices that are not objected in writing within 30 days after receipt of invoice, will be considered as received, both regarding the statements of the invoice, as well as for the specifications of the delivered goods.

6. Unless stated otherwise, all invoices shall be payable in cash.

7. In case the payment has not been made within the stipulated period, without any notice of default, there shall be an interest of 1% per month from the date of issue of the invoice or from the due date. Furthermore, the amount of the invoice will be increased by 10% of the invoice amount with a minimum of €75, as flat-rate compensation, legally and without any notice of default. Only the courts of Turnhout are competent to settle any disputes.
Should you fail to pay within the payment term, the seller has the right to terminate the agreement unilaterally notwithstanding the right to further compensation.

8. In the event of the agreement’s cancellation, the customer owes the seller by way of agreed penalty a sum equal to 10% of the purchase order’s value, with a minimum of €75 with the express reservation that this amount may subsequently be increased by the seller. Should the agreement be cancelled by the seller, an equal amount shall be payable to the customer.

9. Delivered goods will remain the sole property of the seller for as long as they are unpaid.
The transfer of ownership of the goods that are delivered by the seller during the works, shall only be granted once the payment of these goods has been paid in full.

The customer shall not pledge, sell or dispose the goods, which are delivered and/or to be delivered, to any third party, as long as the buyer has not entirely fulfilled all his obligations to the seller; the goods shall be returned at the first request. 
 The seller has the right to the goods should the contractor have not paid for the goods and sold the goods on to a third party, given that all the documents and formalities required are fulfilled. The risk transfer shall take place at the time of delivery of the equipment.

10. Only the courts of Turnhout are competent to settle any disputes.

11. The agreement may be terminated by either party without any compensation, in case of impossibility of implementation due to force majeure, striking, lock-out, striking of the other party, etc.

12. The seller reserves the right to consider the agreement, automatically and without proof of default, as terminated in the case of bankruptcy or insolvency of the client. In case of bankruptcy or insolvency of the customer, the seller has the right to take the goods back.

13. Expenses incurred due to unpaid bills, cheques or any other collection costs are not included in these fixed damages and the customer shall be invoiced separately.

14. The buyer undertakes to notify the seller immediately and in writing of visiual defects on the delivered goods.

15. The seller reserves the right to terminate further deliveries, work and services on the grounds of non-payment.

16. In case of non-payment, the seller reserves the right to consider the agreement, automatically and without proof of default, as terminated in full or for the part not yet fulfilled.

17. The seller may only be held responsible for substantial errors, intentional errors and gross negligence. The seller may never be held liable to compensate for indirect damage, economic loss or loss of profit arising from a violation of an obligation, on the basis of the agreement or these terms and conditions. The seller’s liability shall remain limited until the sum of the total delivered goods as specified in the agreement.

18. The invalidity, impracticability or unenforceability of one or more provisions of these general terms and conditions shall not affect the validity, the feasibility or the enforceability of the other provisions. The rights and obligations under the agreement, may neither in part nor in full be transferred to a third party, without prior and written consent from the contractor. The contractor’s or customer’s failure to exercise their rights, at any time, shall not entail revocation of these rights.

Download our private individuals’ general terms and conditions

SOUND AND LIGHT INSTALLATION RENTAL AGREEMENT

AGREED AS FOLLOWS:

Article 1 The rental company shall provide a rental to the renter, they accept, the installations, further described and summarised in article 10 of this agreement;

Article 2 The renter acknowledges having received the items listed in the aforementioned inventory, they acknowledge and accept the state in which they are currently;

Article 3 The rental company explicitly declares that all items listed are their full and unencumbered property and that under no circumstances are they subject to any legal claim or retention of title;

Article 4 The renter declares himself to be familiar with the use of the goods delivered and commits to their judicious use and to maintaining them in good working condition;

Article 5 The renter is responsible for all work and maintenance costs during the whole period of the rental agreement and shall be returned to the rental company in perfect condition, only taking into account normal wear-and-tear;

Article 6 The renter shall pay the amount stated on the rental agreement to the rental company. That amount should be paid to the rental company’s account number BE83 7310 4121 9315 at the latest within 10 days following the rental date.

Article 7 This rental agreement is sealed for the period stated on the rental agreement.

Article 8 In the case of mishandling, the rental company has a right to compensation and a restoration fee shall be charged;

Article 9 The rental company shall have permission to enter the venue where the goods are found and may carry out an investigation at all times;

Article 10 This rental agreement concerns the goods stated on the rental agreement.

Article 11 The rental company has the right to request a guarantee for the rented goods. This guarantee shall be paid back upon termination of the agreement so far as the renter fulfils their obligations to the rental company. The renter cannot be charged interest on this guarantee.

Article 12 The rental company is not responsible for possible failures and other problems which may occur that are not inherently due to the installation. The event’s location shall be fully equipped with the necessary electric amenities and other utilities.

Article 13 Upon the confirmation of the purchase order/quote, these need to be signed by the renter. Without a signed purchase order/quote, no equipment shall be given to the customer.

Article 14 In case the customer cancels a purchase order with a purchase order/quote without good reason, there shall be a cancellation fee of 25% of the quote.

Article 15 For rental contracts starting from 1000 Euro, excluding VAT, we request an advanced payment of 30 %. To be paid 10 days before the event.

Article 16 Equipment (such as a carpet, tape, screen cloths, …) that are supposed to be waste after the rental shall not be given back through our services, unless explicitly agreed and at an extra cost.

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